Planning Your Visit
The first step to making an appointment at the Centre for Pain Care (CPC) is to get a referral from your family doctor. Please have your doctor complete and fax a referral form to us, and we will call you to schedule an appointment. If you are unable to obtain a referral, please call our office manager at 416-512-6407.
Please ask the referring doctor to fax all your relevant medical records (blood work, CT scans, MRI reports, x-ray reports, and consult reports from other specialists) to the CPC prior to your appointment. It is not necessary to bring films or CDs to the appointment. We only require the typed results of these tests.
Be prepared to spend a lot of time at the clinic. Don’t schedule other commitments immediately following the appointment.
What To Bring To Your Appointment
Bring your health card to every appointment. A valid health card, or equivalent proof of coverage, must be presented at each visit in order to see a doctor.
If you have access to medical records that your referring doctor does not have, please bring them to your first appointment and give them to the receptionist when you check in. We will photocopy the documents and return them to you.
Prepare a list of your current medications, including dosages, to bring with you to your first appointment. Most pharmacies can provide a printout of all the relevant information at your request. Please also bring a list of medications you have taken in the past that were not helpful.
Bring a list of any allergies, especially allergies to medications or other medical materials, such as latex.
Bring along a friend or family member to drive you home following any pain management treatment. If you arrive unaccompanied, you may not be able to receive a treatment during your first visit.
If English is not your first language, please be sure to bring along a family member or friend who can act as a translator.
At times the doctor may be running behind schedule. Please bring a book or magazine to read while you are waiting. Electronic devices are not permitted in the waiting room due to our confidentiality policy.
The Day Of Your Treatment
Please arrive on time for your appointment and check in with the receptionist. The receptionist will enter your name into the clinic computer system upon your arrival.
You will be handed a package of paperwork that must be filled out before seeing the doctor. A staff member will go through the paperwork with you and answer any questions that you have. The staff member will advise you to be seated while you fill out the paperwork. Once you have completed the paperwork, return it to the staff member.
Depending on what is appropriate for your assessment needs, forms and questionnaires included in the paperwork may include:
- Patient information form (patient’s name, date of birth, address, and phone number).
- Questionnaire on any legal status, if applicable (in the case of injury).
- Questionnaire about current medications and allergies.
- Short medical history form.
- Pain identification and pain inventory sheet. You’ll be asked to draw or shade in the areas on a drawing of the human body where the pain is located. There will be a questionnaire to help determine your level of stress and anxiety.
Once the paperwork is complete, the patient’s chart will be passed to a personal support worker, or PSW. The PSW will review the chart and pain inventory sheet. They will ask you a few questions about your current state of health. They will also take your pulse and blood pressure.
The PSW will then escort you into the treatment area. They will ask you to step up onto the scale so your weight can be taken. All information will be noted in your chart.
The doctor will start off with a few questions about your health and review all of the information noted by the PSW and the notes made on the pain inventory sheet. Once the doctor has reviewed the information they can begin the assessment and treatment process.
Examination and Assessment
The amount of time spent at the clinic varies from patient to patient. Filling in the paperwork in the waiting room on the first visit can easily take half an hour. Every condition is different and takes a different amount of time to diagnose. The assessment part of the visit can take anywhere from twenty minutes to an hour.
Once the assessment is complete and the doctor has a diagnosis, they may proceed with treatment. The treatment process can take anywhere from twenty minutes to half an hour depending the type of treatment prescribed.
If You are Having a Procedure
If you are having a procedure, you will be asked to change into a gown behind a privacy curtain. The physician will then go over the procedure with you before treatment begins.
All procedures are done lying down on a stretcher or while seated. If the procedure is performed without sedation you may walk into the recovery room once the procedure is completed. For all other procedures the patient will be wheeled into the recovery room on the stretcher.