SILVER MEDICAL GROUP RESPONSE TO COVID-19 (CORONAVIRUS)

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Dear Patients,

As a valued member of our patient community, we appreciate the trust you place in us and want to inform you about how we are addressing patient care in the coronavirus (COVID-19) environment.

Premier Doug Ford is expanding Ontario’s state of emergency to shut down all non-essential services to curb the spread of COVID-19. The Government of Ontario List of Essential Businesses is available at the following link: https://news.ontario.ca/opo/en/2020/03/list-of-essential-workplaces.html

Our clinic is defined by #55 – Businesses that provide products and/or services that support the health sector or that provide health services, including mental health and addictions and counselling supports.

As an Out-of-Hospital Premise, licensed and regulated through the College of Physicians and Surgeons Ontario, we feel confident in our ability to continue seeing patients.

If you have an upcoming appointment with one of our physicians, we will be in touch with you to confirm and to discuss the details of your appointment. Alternative Telemedicine options may be available.

Our highest priority is to keep all our patients and staff as safe as possible.

Therefore, we advise:

  1. If any staff have travelled, show any signs of symptoms or have had contact with a confirmed COVID-19 case, rest assured they will be asked to stay home.

 

  1. If you believe that your quality of life would not be affected by postponing your visit until after April 7th, 2020, please contact our office at (416) 512-6407 and reschedule your appointment.

 

  1. If you travelled in the past 14 days, please contact our office at (416) 512-6407. We will reschedule your appointment for at least 14 days out.

 

  1. If you have the flu or flu-like symptoms (cough, fever, difficulty breathing, etc.) or diarrhea, please contact our office at (416) 512-6407. We will reschedule your appointment for at least 14 days out.

 

  1. Please advise anyone accompanying you who has flu-like symptoms to refrain from entering the clinic.

 

  1. Please use the hand sanitizer provided across the clinic when entering and exiting our office

 

More information on COVID-19 and your medical care is available at Ontario Medical Association’s website: https://www.virusfacts.ca/

We thank you for your cooperation and apologize for any inconvenience.

Your Silver Medical Group Healthcare Team